Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: June 28, 2025
Version 2.1

Introduction

At W3ARE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We comply with applicable data protection laws, including GDPR, CCPA, and other relevant privacy regulations in the jurisdictions where we operate.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Government-issued identification documents
  • Proof of address documents
  • Financial information and transaction history
  • Business information (for business accounts)

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

Transaction Information

  • Payment details and transaction amounts
  • Cryptocurrency wallet addresses
  • Banking information for fiat transactions

How We Use Information

We use your information for the following purposes:

  • Service Provision: To provide and maintain our services
  • Compliance: To comply with legal and regulatory requirements
  • Security: To detect and prevent fraud and security threats
  • Communication: To send important updates and notifications
  • Improvement: To analyze usage and improve our services
  • Marketing: To send promotional materials (with consent)

Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations
  • Regulatory Authorities: When required by law or regulation
  • Law Enforcement: In response to valid legal requests
  • Business Partners: For integrated services (with your consent)
  • Affiliates: Within our corporate group for business purposes

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement robust security measures to protect your information:

  • Encryption of data in transit and at rest
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Incident response procedures

Despite our security measures, no system is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Cookie Policy

We use cookies and similar technologies for:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: To understand how you use our site
  • Preference Cookies: To remember your settings
  • Marketing Cookies: To show relevant advertisements

You can control cookie settings through your browser preferences or our cookie banner when you first visit our site.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Prevent fraud and abuse

Specific retention periods vary by data type and jurisdiction. Generally, we retain transaction records for 7 years and account information for 3 years after account closure.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your information
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information below.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Binding Corporate Rules (BCRs)
  • Your explicit consent where required

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Third-Party Services

Our platform may integrate with third-party services. These services have their own privacy policies, and we are not responsible for their practices.

We encourage you to review the privacy policies of any third-party services you use in connection with our platform.

Marketing Communications

We may send you marketing communications if you have consented to receive them. You can opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Adjusting your account preferences
  • Contacting our support team

Compliance Requirements

As a financial technology company, we must comply with various regulations:

  • Anti-Money Laundering (AML) laws
  • Know Your Customer (KYC) requirements
  • Payment Card Industry (PCI) standards
  • Data protection regulations (GDPR, CCPA, etc.)

This may require us to collect and retain certain information beyond what would otherwise be necessary for service provision.

Changes to Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: privacy@w3are.com

General Support: support@w3are.com

Address: Delaware, USA

Phone: Available upon request

For EU residents, you also have the right to lodge a complaint with your local data protection authority.

Effective Date: June 28, 2025

This Privacy Policy is subject to change. Please review it regularly to stay informed of any updates to our privacy practices.